Frequently Asked Questions
Everything you need to know about shopping with Fluenced.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund or exchange.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email with a tracking link and number to monitor your package's journey directly from our carrier's website.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are the products on Fluenced authentic?
Absolutely. We source our inventory directly from authorized distributors and manufacturers to ensure that every item sold on Fluenced is 100% authentic.
How can I change or cancel my order?
Orders can be modified or cancelled within 1 hour of placement. Please contact our support team immediately via live chat or email to request a change.